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The Faciliator role is on optional-attendance Role. The Facilitator participates under the authority of the Head Coach, who delegates some of his authority to the Facilitator. In general, the Facilitator takes up some of the Head Coach's authority-- but only that which is specifically delegated by Head Coach-- and no more.

In general, Facilitator is to avoid taking up delegated authority to ASK the questions. This is a Task of the Head Coach role. In general, Head Coach is to delegate this authority very carefully, if at all.

The Facilitator can occupy a "Parent Manager" role outside of this meeting, and for hockey programs is a natural situation.

Facilitator needs to be an expert in understanding Head Coach Tasks and Roles for a PCT meeting. Facilitators need to be highly skilled, stay alert, "keep the process", be a good Boundary manager, and never answer a question-- just as a Head Coach would do.

Faciliators need to be careful to avoid assisting or guiding the Parent group in any way. The goal of the PCT meeting is to get Coaches and Parents closer in terms of understanding the team. To accomplish this, the PCT meeting is designed to help the Parents organize around the meeting itself.

For this reason, Parents need to be allowed to organize around the meeting in their own way. They must be allowed to "self organize" around the recurring PCT meeting. This is why Faciliators need to carefully avoid guiding the Parent group.

Facilitators are delegated specific authority from the Head Coach, usually to manage the PCT Boundaries and Ground Rules during the meeting. The meeting is over when the three questions are answered by the Parent group, or the meeting duration has expired. Facilitators need to be the manager of these Boundaries, and let whatever is going to happen, "happen" within that structure.

For example, if Parents discuss among themselves a particular question or issue, this must be allowed to take place. Likewise if that discussion drifts away from the actual purpose of the meeting, this also needs to be allowed to take place. When the meeting duration has expired, the meeting is over. After a while Parents find out the Ground Rules and Boundaries are real, and they get organized.

For Facilitators: Tasks

1. Discuss and get absolutely clear on what authority is being conferred to you by Head Coach before any meeting you participate in.

2. Act on all the authority specifically conferred by Head Coach, but no more

3. Honor all Ground Rules (for example: start and end on time)

For Facilitator: Boundaries

Facilitators attend with the intention of assisting the head Coach. It is implied that a Facilitator is typically in attendance only when requested by the Head Coach.

0. Must honor all Ground Rules

1. Must explicitly discuss and understand in advance of the meeting what authority if any the Head Coach is conferring.

2. Boundaries for Facilitator are generally the same as for Head Coach, to the extent Head Coach confers that authority to Facilitor to assist in executing the PCT meeting. It is presumed that the purpose of the Facilitator in attending is to assist Head Coach in executing the PCT Process. In general, if a Facilitator is present, Head Coach asks questions and receives answers while conferring all authority to start meeting, conduct the meeting, maintain Ground Rules, and end the meeting to the Facilitator. This is the recommended way to set up a Facilitator if one is needed.

Acting in the PCT Facilitation Role is an art form. Facilitators need to be highly skilled, stay alert, "keep the process", be a good Boundary manager, and never answer a question.


Are you using the PCT Process in your Youth Sports organization? Please contact me and tell me more-- I am keenly interested in receiving a report of your experience with the PCT Process.